Privacy policy

Khaazi – Privacy Policy

Last Updated: October 12, 2026

1. Information We Collect

  • Name, email, phone number, and address.

  • Order details, payment information, and purchase history.

  • Device information, IP address, and website activity.

  • Customer inquiries and feedback.

2. How We Collect Information

  • Through orders, forms, and customer communications.

  • Through cookies and website analytics.

  • Through Shopify and trusted service providers.

3. How We Use Your Information

  • Process and deliver orders.

  • Manage Cash on Delivery (COD) payments.

  • Provide customer support and order updates.

  • Improve our products and shopping experience.

  • Send promotions where permitted.

  • Prevent fraud and comply with legal requirements.

4. Cash on Delivery (COD)

  • Customer contact and address details are used for delivery.

  • Necessary information is shared with courier partners.

  • Customers must provide accurate delivery details.

5. Cookies

  • Cookies help improve website performance and functionality.

  • Cookies may support analytics and advertising.

  • Customers can manage cookies through browser settings.

6. Information Sharing

  • Shopify: Store hosting and order management.

  • Courier Partners: Shipping and COD collection.

  • Payment Providers: Secure payment processing.

  • Marketing & Analytics: Website improvement and promotions.

  • Legal Authorities: When required by law.

7. Third-Party Services

  • Our store operates on Shopify.

  • Information may be processed outside Pakistan.

  • Third-party services follow their own privacy policies.

  • Shopify Privacy: https://privacy.shopify.com/en

8. Data Security

  • We take reasonable steps to protect customer information.

  • Personal data is retained only as reasonably necessary.

  • Absolute data security cannot be guaranteed.

9. Customer Privacy Rights

  • Request access to personal information.

  • Request correction or deletion, where legally applicable.

  • Withdraw consent where applicable.

  • Unsubscribe from promotional emails.

10. Children's Privacy

  • Our services are not intended for unauthorized use by children.

  • We do not knowingly collect children's data unlawfully.

11. Marketing Communications

  • Promotional messages may be sent with appropriate permission.

  • Customers can unsubscribe anytime.

  • Essential order and delivery updates may still be sent.

12. Policy Updates

  • Khaazi may update this policy when necessary.

  • Changes will be published on this page with an updated date.

13. Contact Information

Thank you for trusting Khaazi!