Khaazi – Shipping Policy

Last Updated: October 12, 2026

1. Order Processing

• Orders are processed within 1–3 business days.

• Processing may take longer during sales, holidays, or high order volumes.

2. Delivery Time

• Delivery across Pakistan takes approximately 3–10 business days after dispatch.

• Remote areas may require additional time.

• Delivery times are estimated and not guaranteed.

3. Shipping Charges

• Shipping charges are displayed at checkout.

• Charges may vary by location, order, or promotional offer.

4. Cash on Delivery (COD)

• COD is available in eligible locations.

• Full payment is required upon delivery.

• Customers must provide accurate contact and address details.

5. Order Confirmation

• Order confirmations may be sent by phone, email, or message.

• Customers may be contacted for order verification.

• Delayed confirmation responses may affect processing.

6. Shipping Address

• Customers must provide a complete and accurate address.

• Address corrections should be requested immediately.

• Changes cannot be guaranteed after dispatch.

7. Order Tracking

• Tracking details will be shared when available.

• Customers can contact support for shipment updates.

8. Failed Deliveries

• Failed deliveries may result in redelivery or return to sender.

• Additional delivery charges may apply.

• Contact our team for undelivered or returned parcels.

9. Delayed, Lost & Damaged Orders

• Report delayed, lost, or damaged shipments promptly.

• Khaazi will coordinate with courier partners to investigate.

• Applicable customer rights remain protected.

10. Contact Information

• Store: Khaazi

• Email: khaaziofficial@gmail.com

• Phone: +92 308 7141162

• Address: Ecom Elevators, Sialkot Road Near Waniawala Road, 1st Floor, Gujranwala 52250, Pakistan.

Thank you for shopping with Khaazi!