Khaazi – Terms of Service

Last Updated: October 12, 2026

1. General Terms

• By using our website, you agree to our Terms of Service and Privacy Policy.

• Customers must provide accurate and complete information.

• Our website must not be used for unlawful activities.

2. Products & Availability

• Product colors may vary slightly due to screen settings.

• Customers should check sizes and product details before ordering.

• Prices, designs, and availability may change without notice.

3. Orders & Cancellations

• All orders are subject to confirmation and availability.

• Khaazi may cancel orders due to fraud, incorrect details, or unavailable products.

• Order changes or cancellations may not be possible after processing or dispatch.

4. Pricing & Payments

• Prices and shipping charges are displayed at checkout.

• Cash on Delivery (COD) and other available payment methods are accepted.

• COD payments must be made upon delivery.

• Discounts and promotional offers may have specific conditions.

5. Shipping & Delivery

• Delivery times are estimates and may vary.

• Customers must provide accurate shipping information.

• Courier delays and other unforeseen circumstances may affect delivery.

• Contact customer support for lost or delayed orders.

6. Returns, Exchanges & Refunds

• All requests follow our Return & Exchange Policy.

• Damaged, defective, or incorrect items must be reported to customer support.

• Applicable consumer rights remain protected.

7. Intellectual Property

• Khaazi logos, images, designs, and website content are protected.

• Unauthorized copying, reproduction, or commercial use is prohibited.

8. Third-Party Services & Shopify

• Our online store is powered by Shopify.

• Purchases are transactions between customers and Khaazi.

• Third-party services may have separate terms and privacy policies.

9. Customer Reviews & Feedback

• Reviews must be genuine, lawful, and respectful.

• Khaazi may use submitted feedback for business and marketing purposes, subject to applicable law.

• Inappropriate or misleading content may be removed.

10. Prohibited Activities

• Fraudulent orders and false information are prohibited.

• Hacking, harmful software, and website misuse are prohibited.

• Unauthorized collection of customer information is prohibited.

11. Errors & Website Availability

• Khaazi may correct pricing, product, or website errors.

• Website access may occasionally be interrupted.

• Changes affecting orders will be handled according to applicable law.

12. Liability & Customer Responsibilities

• Liability for indirect losses is limited where legally permitted.

• Customers may be responsible for losses caused by unlawful website use.

• Mandatory consumer protections and legal rights remain unaffected.

13. Privacy & Security

• Customer information is handled under our Privacy Policy.

• Information may be used for orders, delivery, support, and fraud prevention.

• Website access may be restricted for security or legal reasons.

14. Governing Law & Updates

• These terms are governed by applicable Pakistani laws.

• Applicable mandatory consumer protection laws remain effective.

• Legal disputes will be handled by the appropriate authorities.

• Khaazi may update these terms when necessary.

15. Contact Information

• Store: Khaazi

• Email: khaaziofficial@gmail.com

• Phone: +92 308 7141162

• Address: Ecom Elevators, Sialkot Road Near Waniawala Road, 1st Floor, Gujranwala 52250, Pakistan.

Thank you for shopping with Khaazi!